Your project details should be handled with care.

Effective date: May 19, 2026

Relax Remodel Consulting collects only the information needed to respond, schedule, advise, and help homeowners move into remodel planning with a clearer path.

What information we collect

When you contact us, we collect information such as your name, email address, phone number, city and state, project type, project description, best time to reach you, and any project details you choose to share.

We may also receive basic website and form-submission information, such as the page used to contact us and when the request was sent.

How we use your information

We use your information to respond to your inquiry, schedule consultations, understand remodel goals, prepare for the conversation, and send practical follow-up about your request.

If you provide a phone number, we may call or text you about your inquiry, including scheduling details, project-intake follow-up, and consultation reminders.

SMS consent and opt-out

SMS opt-in is voluntary. By providing your phone number through our contact flow, you consent to receive SMS messages from Relax Remodel Consulting about your inquiry. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. You can reply HELP for help.

Cookies and Tracking

Relax Remodel Consulting uses cookies and similar tracking technologies on our website to maintain your session while you browse, remember your preferences and language settings, analyze how visitors use our site through privacy-respecting analytics, and improve site performance and reliability.

You can control cookies through your browser settings or device preferences. Disabling cookies may limit some site functionality.

We do not use cookies or tracking technologies to collect SMS opt-in data, phone numbers, or personally identifying contact information without your explicit consent through our forms.

We do not sell cookie or tracking data to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information you provide.

  • All data transmitted through our website is encrypted using SSL/TLS
  • Phone numbers, email addresses, and project details are stored in access-controlled systems
  • Only authorized personnel can access homeowner contact information
  • We regularly review our data security practices
  • We do not store payment information on our systems

While no system is completely secure, we take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. If you believe your information has been compromised, contact us immediately at toby@relaxremodelconsulting.com.

SMS Opt-In Data — No Third-Party Sharing

Phone numbers and SMS opt-in information collected by Relax Remodel Consulting are NOT shared with third parties, affiliates, partners, or any other entity for marketing, promotional, or any other purpose.

Specifically:

  • We do not sell your phone number to any third party.
  • We do not share your phone number with affiliates or marketing partners.
  • We do not include your phone number in lead lists, data lists, or aggregated marketing data.
  • We do not transfer your phone number to any other company in connection with the sale or merger of our business without explicit additional consent.

Phone numbers are used solely by Relax Remodel Consulting to communicate directly with you about your remodel inquiry, including appointment scheduling and consultation follow-up. We do not share opt-in consent or related data with third parties under any circumstances.

This 'no third-party sharing' policy applies specifically to SMS opt-in data and is independent of any other data sharing practices described in this Privacy Policy.

How information is shared

Relax Remodel Consulting does not sell your personal information. We do not share your information with unrelated third parties for their own marketing.

If your project moves toward contractor introductions, we may share relevant project and contact details with contractors we introduce so they can review the opportunity and communicate with you.

Data retention

We keep inquiry and project information only as long as it is useful for responding to your request, providing advisory support, maintaining business records, and meeting legal or compliance obligations.

To request review, correction, or deletion, email toby@relaxremodelconsulting.com.

TCPA and CAN-SPAM compliance

Relax Remodel Consulting intends to comply with the Telephone Consumer Protection Act. We send SMS messages only in connection with your inquiry or with your consent, and we honor STOP requests.

We also intend to comply with CAN-SPAM rules for commercial email by identifying who is contacting you, avoiding misleading subject lines, and providing a reasonable way to stop receiving marketing email if marketing email is ever sent.

How to contact us about privacy

For privacy questions, SMS opt-out concerns, or data requests, contact toby@relaxremodelconsulting.com.